MB ProBuild

Privacy Policy

Your Privacy Matters to Us

Last Updated: February 10, 2026

Section 1 — Information We Collect

At MB ProBuild™, your privacy is one of our top priorities. We collect information in the following ways:

Information You Provide to Us. From time to time, we may ask you to provide information about yourself on a voluntary basis, through surveys, polls, and forms. When you subscribe to our services, as part of the buying and onboarding process, we collect the personal information you provide, such as your name, company name, address, email address, phone number, and payment information. We use this information to provide and improve our services and will not sell your personal information.

Information Collected Automatically. When you browse our site, we automatically receive certain information from your device, including your internet protocol (IP) address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information using cookies, web beacons, and similar tracking technologies.

Information from Third Parties. We may receive information about you from third-party service providers that assist us in providing our services, such as payment processors and analytics providers.

Any email addresses collected as the result of registration or correspondence will not be sold or provided to a third party for marketing purposes.

Section 2 — How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services;
  • Process transactions and send related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and support requests;
  • Send you technical notices, updates, security alerts, and administrative messages;
  • Monitor and analyze trends, usage, and activities in connection with our services;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Personalize and improve our services; and
  • Comply with legal obligations.

Section 3 — Consent

How do you get my consent? When you provide us with personal information to complete a transaction, verify your payment method, place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.

How do I withdraw my consent? If after you opt in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at privacy@mbprobuild.com or by mail at:

Memorial Systems, LLC
301 N Hague Ave
Columbus, OH 43204
United States

Section 4 — Disclosure

We may disclose your personal information if we are required by law to do so, if you violate our Terms of Service, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Section 5 — Payments

If you choose a direct payment gateway to complete your purchase, our payment processor stores your payment data. Payment information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways we use adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of payment information by our platform and its service providers.

Section 6 — Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links. When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 7 — Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

Section 8 — Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

All data transmitted between your browser and our platform is encrypted using Transport Layer Security (TLS). Data at rest is encrypted using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Website Analytics. MB ProBuild™ uses website analytics services to analyze how visitors use the site. These services may collect information such as your IP address, browser type, and pages visited in order to evaluate use of the website and compile reports on website activity. Our analytics providers may use cookies and similar technologies to collect this information. We configure our analytics services to anonymize or pseudonymize IP addresses where feasible.

Cookies and Tracking Technologies. Our site uses cookies and similar tracking technologies to store small pieces of information on your device. Cookies allow you to register, log in, and maintain preferences and settings. We use the following types of cookies:

  • Strictly Necessary Cookies — Required for the operation of our site, such as session management and authentication.
  • Analytical/Performance Cookies — Allow us to recognize and count visitors and understand how visitors move around our site.
  • Functionality Cookies — Used to recognize you when you return to our site and to personalize content for you.

You may refuse the use of non-essential cookies by adjusting the settings on your browser. Please note that disabling certain cookies may affect the functionality of our site.

Do Not Track. Our site does not currently respond to "Do Not Track" signals from web browsers. However, you may opt out of certain tracking as described in this section.

Section 9 — Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Right of Access — You may request a copy of the personal information we hold about you.
  • Right to Correction — You may request that we correct inaccurate or incomplete personal information.
  • Right to Deletion — You may request that we delete your personal information, subject to certain exceptions.
  • Right to Data Portability — You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Opt Out of Sale — We do not sell your personal information. If this practice changes, we will provide you with the right to opt out.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at privacy@mbprobuild.com. We will respond to your request within the time period required by applicable law.

California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, disclose, and sell, the right to request deletion, and the right to opt out of the sale or sharing of your personal information. To exercise these rights, please contact us using the information provided below.

Residents of Other U.S. States. Residents of states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others) may have similar rights under their respective state privacy statutes. Please contact us to exercise any applicable rights.

Section 10 — Data Breach Notification

In the event of a data breach involving your personal information, we will notify you and applicable regulatory authorities as required by law. Notification will be provided without unreasonable delay and in accordance with the requirements of applicable federal and state data breach notification laws.

Section 11 — Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

Section 12 — Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 13 — International Data Transfers

If you are accessing our services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States may not be as comprehensive as those in your jurisdiction. By using our services, you consent to the transfer of your information to the United States.

Section 14 — Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you by posting a prominent notice on our website or by sending you an email notification, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you. We will notify you of any such change in ownership or control of your personal information.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at privacy@mbprobuild.com or by mail at:

Memorial Systems, LLC
Re: Privacy Compliance Officer
301 N Hague Ave
Columbus, OH 43204
United States